Products

AlarmPoint is an enterprise-wide notification and event resolution platform that centralizes all system
events through easily scalable, repeatable processes. The AlarmPoint product suite is built to
automate event resolution by managing to the needs of today's mobile workforce - roles, skills,
location, language, schedule, contact details, groups and more -- with self-service personalization,
event assignment and subscription for any and all users. Designed to filter, suppress and enrich
important events, route those events to the right person on any communication device and give the
person the ability to solve, escalate or enlist others to resolve, AlarmPoint bridges the gap between
business-critical IT services and relevant human resources.

The VoyenceControl NG suite is the industry’s first solution to automate the entire configuration
management lifecycle, including Design, Change and Compliance. VoyenceControl NG has been
engineered to closely align and automate industry best practices for change management such as
ITIL® (the IT Infrastructure Library) -- the most widely accepted approach to IT service management in
the world.

The VoyenceControl NG suite includes the industry's broadest Network Change and Configuration
Management (NCCM) product offering comprised of the VC-NG suite itself, the most powerful
Integrations – with support for hundreds of Devices.