AlarmPoint Systems
Enterprise-Wide Alert Management
About AlarmPoint:
AlarmPoint is the leading Alert Management platform which accelerates decision making, improves operational effectiveness and increases IT service and application availability across the real-time enterprise. Architected to integrate with most Enterprise Management Systems as well as other applications across the Enterprise, AlarmPoint provides offers cost conscious companies the ability to manage alerts from a single platform.
AlarmPoint transforms event data, instantly notifying the appropriate personnel with information relevant to their role. This intelligent targeting reduces false alarms and enables mobile IT personnel to complete the resolution process more accurately and efficiently. The AlarmPoint approach delivers business service information further increasing IT service visibility, reducing the cost of operations and transforming traditional organizations into proactive, real-time enterprises.
The AlarmPoint platform is used in a variety of ways, including IT Service Delivery, IT Service Support, Business Continuity, Disaster Recovery and Enterprise Messaging. Over 800 global firms, including 7 of the 10 largest Global 2000, rely on AlarmPoint to ensure the availability of their mission critical IT services, virtualized systems, networks and applications.
About the AlarmPoint Product:
AlarmPoint transforms complex, monitored event data into meaningful information which is instantly delivered to the appropriate recipient. This information may be acted on by business professionals or used by IT teams to accelerate the incident resolution process, delivering greater application availability.
AlarmPoint Enterprise provides a variety of stakeholders with pertinent, Actionable information according to their needs and requests. Within AlarmPoint Enterprise, users simply subscribe or get assigned to events and roles, alerts, languages, schedules, reports, devices and escalation rules are all self-managed by users. Administrators can assign unlimited user attributes and create dynamic groups at a moment an event takes place - notifying people based on their skills, locations, certifications, and experience levels or identifying resources with a known ability to resolve an issue or cure a problem. This ability allows administrators to manage only the processes they deem critical and to move away from scheduling people, reducing dispatch efforts and speeding up resolution. In addition, AlarmPoint Mobile Gateway provides role-based, secure, authenticated and audited access to enterprise applications from a variety of mobile devices including BlackBerry, iPhone and others.
Links:
For more information about AlarmPoint products, Visit (Link: http://www.alarmpoint.com/products/ )
See AlarmPoint in Action: View a demonstration of AlarmPoint with integrations to BMC Remedy, HP Operations Manager, HP Service Manager, IBM Tivoli and many more! (Link: http://www.alarmpoint.com/resourcecenter/recorded-webinars/ )
