Controlled Costs vs. Controlled Results

Managing the Outsourcing Challenge

As the economy absorbs the financial challenges that lie ahead, IT organizations will continue to search for more cost-effective measures to meet the service level requirements of the organization. Outsourcing continues to be a consideration for meeting budgetary challenges.

An area that many companies often choose to outsource is the Infrastructure Service Management. There are a wide variety of outsourcing options from outsourcing a portion of the Infrastructure, to outsourcing the entire Infrastructure. But along with the choice to outsource has come the dilemma of maintaining control and explicit knowledge of the environment, while relinquishing the daily operation. To manage the challenge, SLAs are built with service level expectations. Yet when an SLA is breached, it is too late. The service level incident is impacting the environment. And unless you are receiving up to the minute information from the service provider, you can often be blindsided by the department management affected by the outage. In some cases, these breaches can be very costly to the company.

Get our new article "Controlled Cost vs. Controlled Result"

AlignSync offers a solution that allows the IT organization to maintain control and knowledge of the full operational environment while outsourcing a portion of the operation to another organization. Through a comprehensive understanding of your operational environment and businesss sensitivities, AlignSync's solution couples products and processes to keep you in control.

If you would like to learn more about "How" this can be done, please call or email AlignSync and request the "Controlled Costs vs Controlled Results" document. AlignSync is also available (free of charge) to do an initial assessment of your environment and deliver a report outlining how this can be accomplished in your environment. We look forward to helping you stay in control.